Refund Policy
Any student who wishes to transfer/ withdraw from a programme needs to put in a written transfer/ withdrawal request to the school. Upon approval of the transfer/ withdrawal request, the school will issue refund (if any) based on the Refund Policy.
Excluding the non-refundable course application fee, the Refund Policy is set as follows:
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% of [the aggregate amount of the fees paid under Clause 1.11 and 1.12]
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If Student’s written notice of withdrawal is received
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100%
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(“Maximum Refund”) More than 29 days before the Course Commencement Date
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75%
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Before, but not more than 29 days before the Course Commencement Date
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25%
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After, but not more than 5 days after the Course Commencement Date
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10%
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More than 7 days after the Course Commencement Date, but not more than 14 days after the Course Commencement Date
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0%
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More than 14 days after the Course Commencement Date
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Should a programme be cancelled by Bristol Business School (BBS) for reasons such as insufficient students, unavailability of lecturer, school internal issues, etc, any payment made by students will be 100% refunded and in such a case, the remaining course application fee less the ICA Application Fee of S$30.00 (where applicable), will also be refunded.
MODE OF REFUND
All refunds will be processed within 14 days from the date of approval of transfer/ withdrawals. Any refund will be issued via cheques to the student personally.
TRANSFER / WITHDRAWAL POLICY
1. Voluntary Transfer / Withdrawal
The school takes all efforts to prevent students from having to transfer / withdraw from an educational programme through conducting pre-course counselling programme and establishing sufficient communication channels to disseminate appropriate information to the students prior to them enrolling into the programme.
However, should the student wish to transfer or withdraw from the programme, the school has a Withdrawal / Transfer Policy in place to facilitate such requests.
All students who wish to transfer / withdraw from a programme has to put up a Letter of Transfer / Withdrawal with relevant supporting documents (if any). Upon receipt of the Letter and documents, a counselling session will be arranged by the school for the Principal / Operations Manager to meet up with the student and his / her parent / guardian, if the student is below 18 years of age. The school will consider the reasons behind the transfer / withdrawal request, recommend the approval accordingly and proceed to make any refund (if any) according to the Refund Policy. All students will receive the final results of their transfer / withdrawal requests within a period of 28 days from date of submission of such requests.
The school will follow up with ICA to cancel the student pass for cases of withdrawal or make changes to it in cases of transfer, where applicable. The school will follow up with the FPS provider to coordinate any administrative issues (if any) concerning FPS. For transfer case, the school will terminate the existing student contract, issue a new student contract and make arrangements to transit student into new programme.
2. Enforced Withdrawal / Termination
Should a student be forced to withdraw from a programme due to breaking of Singapore’s Law, failure to meet the minimum attendance rate, continuous breaking of school rules, behavioural problems or any other issues that necessitate the school to terminate the student from the programme, the student will automatically lost the privilege to request for any refund. The Student Pass for international students will be cancelled by the school.
3. Management of Dispute Arising From Transfer / Withdrawal
Any dispute concerning transfer / withdrawal that the school and the student cannot resolve will be referred to CPE.
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International Students 
